Frequently Asked Questions – My Pet Groomer Memphis
At
My Pet Groomer in Memphis, TN, we want pet parents to feel informed and confident about the care their dogs receive. Whether you’re scheduling your first appointment or you’re a longtime client, questions often come up about services, safety, and scheduling. That’s why we’ve gathered the most common grooming questions and provided detailed answers below.
General Grooming Questions
How often should I have my dog groomed?
The frequency depends on your dog’s coat type, breed, and lifestyle. In general, most dogs benefit from grooming every 4–6 weeks. Dogs with long or curly coats, like Poodles or Shih Tzus, may need more frequent grooming to prevent matting. Short-haired dogs may require less frequent cuts but still benefit from regular baths and nail trims.
Do you groom puppies?
Yes! We welcome puppies and specialize in making their first grooming experiences positive. We keep sessions short and gentle, gradually introducing them to bathing, drying, brushing, and nail trims. Starting young helps your puppy become comfortable with grooming throughout their life.
What if my dog is anxious or nervous about grooming?
Many dogs feel uneasy during grooming, and that’s completely normal. Our Memphis grooming team is trained to use calm handling, patience, and positive reinforcement. For highly nervous dogs, we take extra breaks, speak softly, and never rush the process.
Bathing and Washing Questions
What shampoos do you use?
We use high-quality, pet-safe shampoos that are gentle on the skin. For sensitive pets, we offer hypoallergenic and medicated options. We never use harsh chemicals or products that could harm your pet’s skin or coat.
How often should my dog get a bath?
This depends on their activity level and coat type. Active dogs who spend a lot of time outdoors may need baths every 4–6 weeks, while less active dogs can go a little longer. Regular baths not only keep them clean but also reduce shedding and improve coat health.
Can I request a de-shedding treatment?
Yes! Our de-shedding service is an add-on to our baths. It’s especially helpful for double-coated breeds like Huskies, German Shepherds, and Retrievers. This treatment significantly reduces loose fur and helps manage shedding around your home.
Nail Trim Questions
How often do dogs need nail trims?
Most dogs need their nails trimmed every 3–6 weeks. Active dogs that walk on concrete may wear them down naturally and need trims less often. However, if you hear clicking on the floor, it’s time for a trim.
What happens if my dog’s nails get too long?
Overgrown nails can cause discomfort, change your dog’s gait, and even lead to joint problems. In some cases, nails may curl into the paw pads and cause painful injuries. That’s why regular trimming is so important.
Do nail trims hurt dogs?
When done properly, nail trimming is quick and painless. Our groomers are skilled at avoiding the “quick” (the sensitive part inside the nail). For dogs who are nervous, we use slow, gentle methods to keep the process stress-free.
Haircut and Styling Questions
What types of haircuts do you offer?
We provide breed-standard trims, puppy cuts, and custom styles based on your preferences. Whether you want a show-quality look or a low-maintenance cut, we tailor each session to your dog.
Can I bring a photo for reference?
Absolutely! If you have a style in mind, we encourage bringing photos so we can better understand your expectations.
Do haircuts include other services?
Yes, haircuts include a bath, blow-dry, brushing, nail trim, and sanitary trim unless requested otherwise.
Health & Safety Questions
Do you check for health issues during grooming?
While we’re not veterinarians, our groomers often notice early signs of health concerns such as skin irritations, lumps, parasites, or ear infections. If we see anything unusual, we’ll let you know right away.
Is your equipment sanitized?
Yes. We disinfect all tools, tables, and tubs between each appointment to ensure a clean, safe environment for every dog.
Can you groom senior dogs?
Of course. Senior dogs may require shorter sessions and extra patience, but we’re experienced in handling older pets with care.
Scheduling and Appointments
Do I need an appointment, or do you accept walk-ins?
Appointments are recommended to guarantee your preferred time. We do accept walk-ins when the schedule allows, but priority is always given to booked clients.
How long does grooming take?
This varies by service, breed, and coat condition. Nail trims can take just 10 minutes, while full grooming sessions may take 2–3 hours. We’ll provide an estimate when you book.
What is your cancellation policy?
We ask that clients give at least 24 hours’ notice for cancellations. This allows us to offer your spot to another pet parent.
Call us at
(901) 365-0013 to speak with our Memphis grooming team, or fill out our online form to send us your question.






